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Adviser Centre

Short delay in adviser phone service launch

The launch of NS&I's new phone service for financial advice firms - where advisers and their colleagues will have access to information on their clients' NS&I holdings - has been delayed a month, from January to February 2018.

The reason the timing has been moved back slightly is to ensure all aspects of the new processes are running as smoothly as possible.

Rest assured, we will be rolling out the new services shortly and will support this with a wide communication programme.

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