Contact us

If you are a financial adviser with a question for us, there are a few ways to get in touch.

  • Email us

    Send your comments or questions to us.

  • Call us

    You can call our dedicated Adviser Helpline between 8am and 6pm Monday to Friday.

    Calls from outside the UK may not be free. Calls may be recorded.

  • Important reminder

    Please ensure you have the Terms of Business reference number (from the acknowledgement letter we send when you register a Terms of Business Agreement) at hand when you call the Adviser Helpline.

  • Tweet us

    Ask us something via Twitter:

  • Write to us

    You can still contact us by post.


Find answers to the most frequently asked questions.

Intermediary Relationships team

Andrew Pike Andrew Pike

Andrew Pike

Head of Intermediary Relationships

Manages NS&I’s key relationships with the intermediary market, including the professional bodies, and oversees NS&I’s overall proposition for financial advisers.
Madalina Limbert Madalina Limbert

Madalina Limbert

Senior Intermediary Marketing Manager

Responsible for the planning and delivery of all financial adviser marketing and communications activity for NS&I, and supports the Head of Intermediary Relationships in managing NS&I’s relationship with the financial advice market.
Jonty Alone Jonty Alone

Jonty Alone

Corporate and Media Relations Manager

Responsible for liaison with adviser trade media and adviser spokespeople in the media.

Adviser email updates

Adviser email updates offer the quickest, easiest way to stay up to date with the latest news on our products, interest rates and other important developments affecting advice firms.

In order for us to send you adviser email updates, please provide your contact details.