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Are 'Exempt Professional Firms' allowed to register and use the new online service?
Yes if the firm is listed on the FCA website as an 'Exempt Professional Firm'. NS&I will use the reference number quoted on the page as an FCA Firm Reference Number for NS&I purposes.
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Are the winning Premium Bonds the ones bought most recently?
Each £1 Bond number has an equal chance of winning, regardless of when or where it was bought. Over 95% of eligible Bonds have been bought since the year 2000. So even though Premium Bonds have been on sale for over 60 years, this is why newer Bonds seem to win more frequently. When ERNIE randomly generates winners, it doesn’t store any numbers, so there’s no way any Bonds can be left out.
In 2004 the £1 million jackpot was won by a customer with only a £17 holding, who bought them in 1959!
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Can an NS&I Junior ISA be held alongside a Child's Trust Fund or other cash Junior ISA?
No, your client will have to transfer in the balance from the Child Trust Fund or other cash Junior ISA.
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Can legal firms have access to the online service?
<div class="container"><p>The service is only designed for financial advice firms which are regulated by the FCA. If a legal firm wants access for any reason other than for provision of financial advice, or is not regulated by the FCA, then unfortunately they will not be able to use the service.
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Can my clients cash in money by phone from a product that reached maturity?
Your clients can cash in by phone if they are registered for our online and phone service. However, it would be quicker and easier for your clients to do this online, as our phone lines are currently very busy.
Adviser email updates
Adviser email updates offer the quickest, easiest way to stay up to date with the latest news on our products, interest rates and other important developments affecting advice firms.
In order for us to send you adviser email updates, please provide your contact details.