In 1861, the Palmerston government set up the Post Office Savings Bank – a simple savings scheme aiming to encourage ordinary wage earners to “provide for themselves against adversity and ill health”.
Separating from the Post Office® in 1969, we became National Savings – later rebranding as National Savings and Investments (NS&I) in 2002.
In 2015 we completely moved away from the Post Office (with the end of our distribution contract) and completed our goal of becoming a 100% direct business.
We’ve been an Executive Agency of the Chancellor of the Exchequer since 1996.
We are one of the largest savings organisations in the UK, with over 25 million customers and more than £193 billion invested.
We want to inspire a stronger savings culture. We believe everyone should have the opportunity to save confidently.
- Providing cost-effective financing for government and the public good
- Offering trusted savings and investments propositions
- Delivering valued services for government
- Supporting a fair and competitive market and balancing the interests of our savers, taxpayers and the market
Looking at the future, one of NS&I's main objectives is to become an even more digitally focused business and encouraging customers to go paperless.
Last year we handled over 67 million online and phone interactions and our Adviser Centre website continues to receive up to 32,800 visitors every month. We now have a dedicated online service for financial advice too and over 800 firms are already registered for this service.
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